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Use of our services constitutes acceptance of these Terms and Conditions.

Terms and Conditions

1. Acceptance of Terms

  • By registering, booking, or participating in any class, workshop, or service at Mio Studio, the client confirms that they have read, understood, and accepted these Terms and Conditions.

  • By ticking the acceptance box in our booking system, the client agrees to these terms, which carry the same legal value as signing a physical contract.
     

2. Registration and Client Responsibilities

  • Registration is free and does not oblige the client to make any purchase.

  • The client must provide accurate and up-to-date personal information.

  • The client is responsible for ensuring that they are physically and medically fit to participate in our classes or services.
     

3. Assumption of Risk

  • The client understands that the practice of Pilates, yoga, or other physical activities involves risks, including injury or accidents.

  • The client accepts full responsibility for their health and safety during classes or services.

  • Mio Studio and its staff are not liable for any injuries, losses, or personal damages occurring on our premises or during participation.

 

4. Health and Personal Safety

 

  • The client must inform Mio Studio of any medical condition, injury, or special requirement.

  • If no condition is disclosed, we will assume the client is able to participate without restrictions.

  • The client agrees to follow all safety, hygiene, and equipment usage guidelines within the studio.
     

5. Respect and Safety Towards Others

  • The client must follow staff instructions and contribute to a safe and respectful environment.

  • Inappropriate or unsafe behaviour may result in suspension of classes or membership without refund.

  • The client agrees to take care of the studio space and equipment.
     

6. Memberships, Packages, and Payments

  • All purchases of classes, packages, or memberships are final. No refunds, extensions, or transfers are allowed, except in medical cases with a valid certificate.

  • Packages are individual and cannot be shared or transferred.

  • Classes must be used within their validity period; unused credits do not roll over.

  • Late arrivals may result in denied entry; no refunds or credits will be issued.

  • Cancellations must be made at least 24 hours prior to the class; late cancellations or no-shows will result in the loss of a credit.

  • All bookings and cancellations are the client’s responsibility and must be made via the app or online portal.
     

7. Privacy

  • Mio Studio may capture photos or videos during classes and events for promotional purposes. If the client does not wish to appear, they must notify us in writing.
     

8. Force Majeure

  • Mio Studio shall not be held liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, pandemics, strikes, or technical failures.
     

9. Suspension or Termination

  • Mio Studio reserves the right to suspend or terminate memberships or packages without refund if the client breaches these terms or behaves inappropriately.
     

10. Changes to Terms

  • Mio Studio may update these Terms at any time. Changes will be communicated via email or website; continued use of our services implies acceptance.
     

11. General Provisions

  • If any clause is deemed invalid or unenforceable, the remaining provisions shall remain in effect.

  • Clauses which by their nature should survive termination (such as liability, confidentiality, etc.) will continue to apply.
     

12. Governing Law

  • These Terms are governed by the laws of Malta, and any disputes shall be resolved in its courts.

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